[nws-changes] 20090609: Fwd: Recurrence of GOME Outage this Weekend]

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-------- Original Message --------

GOME Ozone users,

This weekend we had a recurrence of the GOME-2 outage, similar to what
happened last weekend when EUMETSAT flagged the 1B's as degraded, which
stopped our processing of our total ozone product.  Unfortunately, our
operations personnel saw the 1B's coming in and did not notice that the
products were not being made.  I apologize for any inconvenience that
this caused. 
The outage lasted from 6/6 (Sat) at 6:42 UTC until 6/7 (Sun) at 11:45 UTC.

EUMETSAT is working on a resolution of this problem on their end.  It is
not an instrument or satellite problem, but rather a problem with their
auxiliary file handling in their ground processing of the level 0 data. I have provided reminders to our operations staff as to what to look for 
when our product is not being made so we will alert you in a more timely
manner in the future. 
Donna

--
Donna P. McNamara
Physical Scientist
NOAA/NESDIS/OSDPD/SSD/PIB
5200 Auth Rd., Rm 510 Camp Springs MD 20746 
Phone: (301)763-8142x145
Fax: (301)899-9196
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