[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

Closed - 150518-0144 - OTHER - ESRL/GSD model data outages, starting 18Z 5/16/2015

Ticket Number: 150518-0144

Opened: 5/18/2015 5:08:00 PM

TT Status: Closed

Category: OTHER

TT Outage Type:

OTHER: ESRL/GSD model data outages, starting 18Z 5/16/2015

****************************************
Resolution:
2325Z-Received email notification from the System Support Group:
NOAA/ESRL/GSD Data Users, The upstream network issue has been resolved. GSD
products should be returning to normal over the next several hours. If
there are further questions or concerns, please feel free to contact
Systems Support at 303.497.6887 or at address@hidden.  Tech Control
is closing this ticket.  (SEC)
****************************************

Problem/Description:
5/18/2015 5:13:55 PM   1634Z-Received email notification from Systems
Support Group (address@hidden): NOAA/ESRL/GSD Data Users, We
have been experiencing degraded download rates from the NCEP ftp server to
ESRL/GSD since about 18Z on Saturday 5/16. As a result downloads of
critical data sets needed as inputs to GSD models have been failing,
leading to outages or spotty coverage for a number of experimental models
run at GSD, including HRRR, RAP, and FIM. This appears to be a broader
network issue than just between NOAA/ESRL and NCEP. The Boulder Network
Operations Center has been notified, and is investigating. If there are
further questions or concerns, please feel free to contact Systems Support
at 303.497.6887 or at address@hidden. (SEC)

Start Date/Time of Problem: 5/18/2015 4:34:00 PM

End Date/Time of Problem: 5/18/2015 11:25:00 PM