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[LDM #JZV-839289]: LDM - ldm is not receiving data



> Institution: McGill University
> Package Version: not sure
> Operating System: UNIX
> Hardware Information: SGI
> Inquiry: Hi:  Since Friday, April 14, at about 12:30 PM, we have not been 
> receiving data.  I have lost my contact person\'s email address at U British 
> Columbia, which had been our upstream site.  Could you please either advise 
> me as to the contact for our source of data, or help us access our data 
> stream?
> 
> Thanks,
> John Gyakum
> McGill University
> 
> 
> 
> 
Hi John, 

Neither McGill or UBC are reporting stats back to Unidata:

To report stats back to us the following line must be included in your 
ldmd.conf file, in your ~ldm/etc directory:

<from file ldmd.conf>

###############################################################################
# Exec Entries
###############################################################################
#
# Programs that can share a queue with rpc.ldmd server, these programs
# are started by the "exec" command and are in the same process group.
#
# Regarding pqbinstats, while pqbinstats will generate .stats files in
# your logs directory, it is necessary to also run 'ldmadmin dostats'
# once per hour via cron in order to email the stats to the UPC and
# remove the .stats files that are no longer needed.  See
# http://www.unidata.ucar.edu/packages/ldm/ldmConfigInstallList.html#s7
# for more information.
# rtstats uses the LDM to send product latency statistics to the UPC.
# We are currently evolving from pqbinstats to rtstats, but in the
# mean time we hope sites will run both.  For more info on rtstats
# please see the man page.
exec    "rtstats -f ANY -h rtstats.unidata.ucar.edu"
#
###############################################################################
# Request Entries
###############################################################


Please see:

http://www.unidata.ucar.edu/software/idd/rtstats/siteindex.php

for current stats.

The last contact I can find re UBC and McGill is this post:

On Fri, 10 Jan 2003, Julie Ranada wrote:

> 
> Okay, I switched to sunny89.  (Am I on your notify list so I
> can keep up with what is supposed to be the current feed?
> It seems I am always the last to know...)
> 
> ------------------------------------------------------------ 
> Julie Ranada (ranada@xxxxxxxxxxx)       
> Department of Geography                  Tel: (604) 822-2556
> University of British Columbia, B.C.     Fax: (604) 822-6150

We purge the e-mails from the archives, but maybe the phone number can get you 
on the right path.

If you cannot gain access to UBC's machine(s), please let us know and we can 
reconfigure the topology.

Cheers,

Jeff Weber
Unidata User Support
http://www.unidata.ucar.edu

Ticket Details
===================
Ticket ID: JZV-839289
Department: Support IDD
Priority: Normal
Status: Open