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Re: [ldm-users] NOGAPS LDM feed dead?
- Subject: Re: [ldm-users] NOGAPS LDM feed dead?
- Date: Wed, 4 Jun 2008 09:05:39 -0400 (EDT)
Gerry, Linda, Donna,
Thanks for following up on this and for all the efforts you've both made
to track things down. We've considered simply ftp'ing the NOGAPS data,
but the only source we're aware of is from NCEP and it seems to arrive
there really late. So, the LDM feed from FNMOC is really important.
We're feeling the hurricane season pressure to get this back up as well...
Thanks again and let me know how things are progressing or if we can be of
help somehow.
Art
On Wed, 4 Jun 2008, Linda Miller wrote:
Hi Gerry,
We appreciate your assistance in this matter. Yesterday was the first day
that I've heard anything about this. Jeff Weber, of course, works with me,
and he and I discussed the situation yesterday morning. He mentioned that
you had been trying to track things down. Would you send
address@hidden the names of the contacts that you finally got hold
of, and copy me on the message? Unidata needs to be tracking such things,
because we have worked with them for years, and we need to find out what has
happened, and why we weren't contacted.
As you know, we try to stay on top of such issues, but this one seems to have
taken on a life of its own. Thanks again for putting the two people in touch
with Unidata support. It sounds like you've done a great job of reaching out
to the people at FNMOC and we certainly are appreciative. I really hope they
will begin working with Unidata support, and the LDM upgrade would probably
go much smoother for them.
Linda
Gerry Creager wrote:
Linda, Art,
A little more follow-up.
I talked to Jeff Weber recently, and asked essentially the same thing: What
happened. Jeff had been unable to find who was answering questions on the
topic of LDM feeds, and we also noted that the data were not routinely
available via the usgodae3 server. I called several of my contacts in
Fleet Numerical, and got several "no answer" responses, unusual compared to
recent exchanges with them, so I changed tactics and called a contact at
NRL. He had no idea what was happening with the data (the models were
running and internal data distribution was proceeding) but referred me to
the office of the Commanding Officer, where I was assured the phone would
be answered.
What's happened is that the corporate history of LDM operation has been
lost in Monterrey, and they're trying to rebuild that but it's not
proceeding as fast as they'd like. I've gotten the two guys now
responsible for keeping systems intact in touch with Unidata support, but
it also takes someone checking status and calling to offer help if they go
down, as monitoring LDM isn't something they routinely do these days.
They're also in the process of replacing hardware and software. I've
offered to make a trip to help w/ LDM (and have suggested a closer alliance
with Unidata Support if that's their preference) when the new hardware is
available.
We're monitoring the status here a little more closely now, as we need
FNMOC models for our SCOOP work during the Atlantic Hurricane Season, so
I'm hoping we can help keep 'em up.
I'm more'n happy to field questions, if that'll help, but the usual
disclaimer applies: We're not FNMOC, we're just an interested and concerned
user group who saw they were having problems.
Linda, of note, while they've been introduced to the Support side of
things, the guys at FNMOC don't seem to be using it. If I can help in
this, that's what I've been trying to do, and I've included a copy of
correspondence to Support when there's been a software issue. If it'll
help I can add a note to the LDM users list when we see problems.
gerry
Cote, Donna L wrote:
Linda, Art,
Gerry Creager has managed to reach a real person at Fleet Numerical and is
working toward keeping their LDM feed up.
Donna Cote
Texas A&M University
(979) 862-3982
----- Original Message -----
From: "Linda Miller" <address@hidden>
To: "Arthur A. Person" <address@hidden>
Cc: address@hidden
Sent: Tuesday, June 3, 2008 10:14:26 AM GMT -06:00 US/Canada Central
Subject: Re: [ldm-users] NOGAPS LDM feed dead?
Hi Art,
Unidata has been trying to track down someone at Fleet Numerical to work
with us on this issue. We'll let you know the results as soon as we have
information.
Thanks!
Linda
Arthur A. Person wrote:
Hi...
We used to receive the NOGAPS LDM feed from usgodae3.fnmoc.navy.mil but
back in December, it stopped coming in. I sent several emails to both
the contact person as well as emails to a general contact address and
have received no response. Since then, I think the feed has restarted
briefly on a couple of occasions, but for the most part seems dead.
Is anyone else currently receiving NOGAPS data? Does anyone know who
would be the best person to contact to get our feed started again
(assuming the service hasn't been discontinued by the Navy)?
Thanks...
Art
Arthur A. Person
Research Assistant, System Administrator
Penn State Department of Meteorology
email: address@hidden, phone: 814-863-1563
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Linda Miller - address@hidden
Community Services, Unidata
University Corporation for Atmospheric Research
P.O. Box 3000
Boulder, CO 80307-3000
303-497-8646 fax: 303-497-8690
Arthur A. Person
Research Assistant, System Administrator
Penn State Department of Meteorology
email: address@hidden, phone: 814-863-1563