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[IDV #YIR-184551]: IDV 3.0 will not start

Donna,

Thanks for trying that.

To hopefully resolve this issue completely, please start the IDV again with the 
 

jre\bin\java -Xmx512m -Didv.enableStereo=false -jar idv.jar

Then under Edit Menu --> Preferences --> System Tab in the Memory section enter 
1200 megabytes. Remember to press OK/Apply.

For our own diagnostics, please tell us what numbers you see in the first line. 
It should say something like

"Use x% of available memory (y/z megabytes)" What are x y and z?

Now exit the IDV and restart the IDV the way you usually would with the icon. 

These steps should hopefully resolve your issues.

Best,

Unidata IDV Support


> I have 2 GB of RAM.
> The command you gave me will start IDV.
> 
> 
> 
> Donna Tucker                                          address@hidden
> 
> Associate Professor                                  1475 Jayhawk Blvd.
> 
> Atmospheric Science Program                   Lawrence, KS 66045-7613
> 
> Department of Geography                          (785) 864-4738
> 
> University of Kansas                                  (785) 864-5378 (fax)
> 
> 
> ________________________________________
> From: Unidata IDV Support [address@hidden]
> Sent: Wednesday, September 07, 2011 1:55 PM
> To: Tucker, Donna F
> Cc: address@hidden
> Subject: [IDV #YIR-184551]: IDV 3.0 will not start
> 
> Donna,
> 
> We are sorry you are running into problems. If possible, we would like more 
> information. Can you tell us the memory capacity of this Windows XP machine? 
> How much RAM do you have?
> 
> Also, if possible please go to the directory where the IDV was installed. 
> Then from the prompt run:
> 
> jre\bin\java -Xmx512m -Didv.enableStereo=false -jar idv.jar
> 
> What happens?
> 
> Best,
> 
> Unidata IDV Support
> 
> > Full Name: Donna Tucker
> > Email Address: address@hidden
> > Organization: University of Kansas
> > Package Version: 3.0
> > Operating System: Windows XP
> > Hardware:
> > Description of problem: Just downloaded IDV 3.0 to this computer.  It will 
> > not start.  The initial window with the script opens briefly (too briefly 
> > for me to see any error message) and then closes.  I am able to start 
> > simpleIDV.  I have no problems with IDV 2.9
> >
> >
> 
> 
> Ticket Details
> ===================
> Ticket ID: YIR-184551
> Department: Support IDV
> Priority: Normal
> Status: Closed
> 


Ticket Details
===================
Ticket ID: YIR-184551
Department: Support IDV
Priority: Normal
Status: Closed