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[IDV #VAB-735004]: Windows IDV install

Awesome - great news! Enjoy IDV'ing!

Cheers,

Sean

> Sean,
> Updating the video drivers appears to have worked for me.
> Thanks.
> Mike
> 
> -----Original Message-----
> From: Unidata IDV Support [mailto:address@hidden]
> Sent: Friday, April 27, 2012 10:10 AM
> To: Carlomusto, Michael
> Cc: address@hidden
> Subject: [IDV #VAB-735004]: Windows IDV install
> 
> Greetings Mike,
> 
> One issue we've had recently is that a change in one of the libraries used in 
> the IDV requires users to update their video drivers to the very latest 
> release. It would be helpful to know what the error message is that's 
> associated with the IDV shutting down. One way to grab this is to open the 
> command line utility (Start -> run -> cmd) and use the cd command to go to 
> the IDV installation directory (C:\Program Files\IDV_3.0u2) and run the batch 
> file "runIDV.bat". When the IDV shuts down, the error message should be on 
> the command screen.
> 
> Let's try updating to the latest driver, and if that does not work, please 
> send me the error message shown when running from the command line.
> 
> Cheers!
> 
> Sean
> 
> > I installed IDV for Windows using "idv_3_0u2_windows_installer.exe".
> > I am running Windows XP, Service Pack 3.
> >
> > When I start up IDV, the Dashboard displays, then everything immediately
> > closes and disappears.
> >
> > Have you seen this happen to anyone else?
> >
> > Thanks.
> > Mike Carlomusto
> >
> > "This information is only intended for the use of the individual or entity
> > named in this email. If you are not the intended recipient, you are hereby
> > notified that any disclosure, copying, distribution, or use of the contents
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> >
> >
> > Michael Carlomusto
> > address@hidden
> > Harris Corp.
> > Government Communications Systems Division (GCSD)
> > Melbourne, FL
> > (321) 309-7905
> >
> >
> >
> >
> >
> >
> 
> 
> Ticket Details
> ===================
> Ticket ID: VAB-735004
> Department: Support IDV
> Priority: Normal
> Status: Open
> 
> 


Ticket Details
===================
Ticket ID: VAB-735004
Department: Support IDV
Priority: Normal
Status: Closed