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[LDM #NDJ-862794]: Problems accessing data from Southern Region HQ LDM

Justin & Doug,

I didn't see anything obviously wrong in Justin's output except that the 
component "/usr1/ldm/ldm-6.11.6" should be removed from the PATH environment 
variable because all LDM utilities should be located through the "bin/" 
symbolic link. This can't be the cause of the problem you're seeing, however.

Doug, would you please send me the output from the commands:

   regutil
   ldmadmin config
   netstat -rn
   netstat -ant

> Sure Steve:
> *[ldm@vm-lnx-ncodfdev ~]$ regutil*
> /delete-info-files : 0
> /hostname : vm-lnx-ncodfdev.ncep.noaa.gov
> /insertion-check-interval : 300
> /reconciliation-mode : do nothing
> /check-time/enabled : 1
> /check-time/limit : 10
> /check-time/warn-if-disabled : 1
> /check-time/ntpdate/command : /usr/sbin/ntpdate
> /check-time/ntpdate/servers : ntp.ucsd.edu ntp1.cs.wisc.edu ntppub.tamu.edu
> otc1.psu.edu timeserver.unidata.ucar.edu
> /check-time/ntpdate/timeout : 5
> /metrics/count : 4
> /metrics/file : /usr1/ldm/var/logs/metrics.txt
> /metrics/files : /usr1/ldm/var/logs/metrics.txt*
> /metrics/netstat-command : /bin/netstat -A inet -t -n
> /metrics/top-command : /usr/bin/top -b -n 1
> /log/count : 4
> /log/file : /usr1/ldm/var/logs/ldmd.log
> /log/rotate : 1
> /pqsurf/config-path : /usr1/ldm/etc/pqsurf.conf
> /pqsurf/datadir-path : /usr1/ldm/var/data
> /scour/config-path : /usr1/ldm/etc/scour.conf
> /surf-queue/path : /usr1/ldm/var/queues/pqsurf.pq
> /surf-queue/size : 2M
> /server/config-path : /usr1/ldm/etc/ldmd.conf
> /server/ip-addr : 0.0.0.0
> /server/max-clients : 256
> /server/max-latency : 3600
> /server/port : 388
> /server/time-offset : 3600
> /queue/path : /usr1/ldm/var/queues/ldm.pq
> /queue/size : 4G
> /queue/slots : default
> /pqact/config-path : /usr1/ldm/etc/pqact.conf
> /pqact/datadir-path : /usr1/ldm/var/data
> 
> 
> *[ldm@vm-lnx-ncodfdev ~]$  ldmadmin config*
> 
> hostname:              vm-lnx-ncodfdev.ncep.noaa.gov
> os:                    Linux
> release:               2.6.32-431.17.1.el6.x86_64
> ldmhome:               /usr1/ldm
> LDM version:           6.11.6
> PATH:
> /usr1/ldm/ldm-6.11.6/bin:/usr/local/bin:/bin:/usr/bin:/usr/local/sbin:/usr/sbin:/sbin:/usr1/ldm/bin
> LDM conf file:         /usr1/ldm/etc/ldmd.conf
> pqact(1) conf file:    /usr1/ldm/etc/pqact.conf
> scour(1) conf file:    /usr1/ldm/etc/scour.conf
> product queue:         /usr1/ldm/var/queues/ldm.pq
> queue size:            4G bytes
> queue slots:           default
> reconciliation mode:   do nothing
> pqsurf(1) path:        /usr1/ldm/var/queues/pqsurf.pq
> pqsurf(1) size:        2M
> IP address:            0.0.0.0
> port:                  388
> PID file:              /usr1/ldm/ldmd.pid
> Lock file:             /usr1/ldm/.ldmadmin.lck
> maximum clients:       256
> maximum latency:       3600
> time offset:           3600
> log file:              /usr1/ldm/var/logs/ldmd.log
> numlogs:               4
> log_rotate:            1
> netstat:               /bin/netstat -A inet -t -n
> top:                   /usr/bin/top -b -n 1
> metrics file:          /usr1/ldm/var/logs/metrics.txt
> metrics files:         /usr1/ldm/var/logs/metrics.txt*
> num_metrics:           4
> check time:            1
> delete info files:     0
> ntpdate(1):            /usr/sbin/ntpdate
> ntpdate(1) timeout:    5
> time servers:          ntp.ucsd.edu ntp1.cs.wisc.edu ntppub.tamu.edu
> otc1.psu.edu timeserver.unidata.ucar.edu
> time-offset limit:     10
> 
> *[ldm@vm-lnx-ncodfdev ~]$      grep -i ^request $HOME/etc/ldmd.conf | grep
> -i srh-ls-cpnrs2.srh.noaa.gov
> REQUEST    EXP    ".*"    srh-ls-cpnrs2.srh.noaa.gov
> 
> Thanks for helping us with this!
> 
> Justin

Regards,
Steve Emmerson

Ticket Details
===================
Ticket ID: NDJ-862794
Department: Support LDM
Priority: Normal
Status: Closed