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[THREDDS #BEQ-669858]: Help - GetMap request on featureCollection dataset failed on "

Still can't reproduce it.

On 5/29/2013 1:36 PM, John Caron wrote:
> New Staff Reply: Help - GetMap request on featureCollection dataset failed on 
> "
>
> can you try with the 4.3.17 release candidate at:
>
> ftp://ftp.unidata.ucar.edu/pub/thredds/4.3/4.3.17/thredds.war
>
>> Frederic,
>>
>> I've just tried to reproduce the issue you are seeing again, and I could 
>> not.  Everything seems to work as expected, using Tomcat 7.0.27 to serve TDS 
>> 4.3.17 (current release candidate) on Windows 7.  Are you still seeing this 
>> issue?
>>
>> -Lansing
>>
>>> Dear support,
>>>
>>> I made many test case on different configurations (Windows and Linux) and i 
>>> finaly identified the strange behaviour with the "featureCollection" 
>>> dataset.
>>> Described bellow :
>>>
>>> 1 - Fresh install of tomcat7 and thredds_4.3.16 with the configuration i 
>>> use (previously sended to you) : it Works.
>>> 2 - Stop tomcat ; Restart tomcat : The GetMap failed on several date (No 
>>> data displayed in godiva client)
>>> 3 - Stop tomcat ; clear the ~tomcat7/content/thredds/cache/collection 
>>> directory (rm *); Restart tomcat7 : it Works again.
>>>
>>> I played this test case in Tomcat7/WindowsXP and Tomcat7/debian64 
>>> configuration with the same result. I hope that you will be able de 
>>> reproduce it.
>>>
>>> Best regards.
>>>
>>> Frederic
>>>
>>>
>>> ________________________________________
>>> De : Frederic BONNEAUDEAU
>>> Envoyé : samedi 6 avril 2013 08:17
>>> À : address@hidden
>>> Objet : RE:[THREDDS #BEQ-669858]: Help - GetMap request on 
>>> featureCollection dataset failed on "
>>>
>>> Thank you for the information, i will continue my investigations and keep 
>>> you informed.
>>>
>>> Best Regards,
>>>
>>> Frederic
>>> ________________________________________
>>> De : Unidata THREDDS Support [address@hidden]
>>> Envoyé : vendredi 5 avril 2013 21:44
>>> À : Frederic BONNEAUDEAU
>>> Cc : address@hidden; Frederic BONNEAUDEAU
>>> Objet : [THREDDS #BEQ-669858]: Help - GetMap request on featureCollection 
>>> dataset failed on "
>>>
>>> Frederic,
>>>
>>> I am using:
>>>
>>> Windows 7 Professional (64 bit)
>>> Apache-Tomcat 7.0.35
>>> jdk1.7.0_07
>>> jre7
>>>
>>> -Lansing
>>>
>>> On 4/4/2013 10:53 PM, Frederic BONNEAUDEAU wrote:
>>>> New Client Reply: Help - GetMap request on featureCollection dataset 
>>>> failed on "
>>>>
>>>> Hello Support,
>>>>
>>>> Thank you for your answer. It seems to be a twisted configuration issue.
>>>> Would you tell me on which OS you try to reproduce my issue (Lunix/Windows 
>>>> version, 32/64) and JDK (or OpenJDK) version used for tomcat runtime.
>>>> I suspect a JVM issue on my debian and would try with the same 
>>>> configuration you used.
>>>>
>>>> Best Regards,
>>>>
>>>>
>>>> ________________________________________
>>>> De : Unidata THREDDS Support [address@hidden]
>>>> Envoyé : mardi 2 avril 2013 21:50
>>>> À : Frederic BONNEAUDEAU
>>>> Cc : address@hidden
>>>> Objet : [THREDDS #BEQ-669858]: Help - GetMap request on featureCollection 
>>>> dataset failed on "
>>>>
>>>> Hello Frederic,
>>>>
>>>> Unfortunately, I have been unable to reproduce the error you have 
>>>> observed.  I am using your catalog (with appropriate paths) and the single 
>>>> data file you sent me.  I have viewed the variables in the file using 
>>>> Godiva2, generated animations, etc. without issue.  For the record, I am 
>>>> using apache-tomcat-7.0.27, but I also was able to use 
>>>> apache-tomcat-6.0.35 without issue .
>>>>
>>>> If you can provide any additional information about the conditions 
>>>> surrounding the error, we could try again to see what you are seeing.
>>>>
>>>> Regards,
>>>>     Lansing Madry
>>>>     Unidata
>>>>     Boulder, Colorado
>>>>
>>>>> Good Morning Support,
>>>>>
>>>>> Did you succeed to reproduce the issue i logged, or do you miss some 
>>>>> extra information ?
>>>>>
>>>>> Regards,
>>>>>
>>>>> Frederic.
>>>>>
>>>>> ________________________________________
>>>>> De : Frederic BONNEAUDEAU
>>>>> Envoyé : samedi 23 mars 2013 09:56
>>>>> À : address@hidden
>>>>> Objet : RE:[THREDDS #BEQ-669858]: Help - GetMap request on 
>>>>> featureCollection dataset failed on "
>>>>>
>>>>> Good Morning Support,
>>>>>
>>>>> Thank you for your quick answer.
>>>>>
>>>>> To anwser your question, there was only one file in the collection for 
>>>>> the test case i ran (the file i send).
>>>>>
>>>>> As i was getting troubles, i have reduced the complexity of my test case 
>>>>> by including only one file in the collection (that has produced the same 
>>>>> issue "Invalid Range exception").
>>>>>
>>>>> My test case Walkthrough :
>>>>> 1 - Stop tomcat6
>>>>> 2 - Update the catalog.xml file to keep only one "featureCollection" in 
>>>>> configuration
>>>>> 3 - Copy only one file in the collection directory
>>>>> 4 - Remove all log files
>>>>> 5 - Start tomcat6
>>>>> 6 - http://localhost:8080/thredds
>>>>> 7 - Click on "Best Tile series"
>>>>> 8 - Check the dataset with godiva2
>>>>> 9 - Notice & record the issue.
>>>>>
>>>>>
>>>>> May it can help.
>>>>> Let me know if you need more information.
>>>>>
>>>>> Regards,
>>>>>
>>>>>
>>>>>
>>>>> ________________________________________
>>>>> De : Unidata THREDDS Support [address@hidden]
>>>>> Envoyé : vendredi 22 mars 2013 17:50
>>>>> À : Frederic BONNEAUDEAU
>>>>> Cc : address@hidden
>>>>> Objet : [THREDDS #BEQ-669858]: Help - GetMap request on featureCollection 
>>>>> dataset failed on "
>>>>>
>>>>> Good Morning Frederic,
>>>>>
>>>>> Thank you for packaging all of your log files so completely for us.  We 
>>>>> would like to trck down the bug you are seeing, which may involve WMS 
>>>>> code.  In order for us to track it down, we need more of the files in the 
>>>>> collection, of which you sent us one.  How large is the collection?  It 
>>>>> would be helpful if you could tar them up and send them to us.
>>>>>
>>>>> Regards,
>>>>> Lansing Madry
>>>>> Unidata
>>>>> Boulder, Colorado
>>>>>
>>>>>> Full Name: frederic bonneaudeau
>>>>>> Email Address: address@hidden
>>>>>> Organization: Steria
>>>>>> Package Version: 4.3.16
>>>>>> Operating System: Debian 3.2.0-2-amd64
>>>>>> Hardware:
>>>>>> Description of problem: Hi,
>>>>>>
>>>>>> I get some troubles trying to use the "featureCollection" dataset feature
>>>>>> of thredds server.
>>>>>>
>>>>>> GetMap request failed for most of the "forcast_time" requested, throwing 
>>>>>> a
>>>>>> "ucar.ma2.InvalidRangeException :  Illegal Range for dimension 0: last
>>>>>> requested 10 > max 8".
>>>>>>
>>>>>> The issue occurs for all datasetTypes except "Files" datasetType, even
>>>>>> if i put only one file in the collection.
>>>>>>
>>>>>> Can i get a little help (logs, conf and datas in attachment
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>> Ticket Details
>>>>> ===================
>>>>> Ticket ID: BEQ-669858
>>>>> Department: Support THREDDS
>>>>> Priority: Normal
>>>>> Status: Open
>>>>> This email and any attachments may contain confidential information and 
>>>>> intellectual property (including copyright material). It is only for the 
>>>>> use of the addressee(s) in accordance with any instructions contained 
>>>>> within it. If you are not the addressee, you are prohibited from copying, 
>>>>> forwarding, disclosing, saving or otherwise using it in any way. If you 
>>>>> receive this email in error, please immediately advise the sender and 
>>>>> delete it. Steria may monitor the content of emails within its network to 
>>>>> ensure compliance with its policies and procedures. Emails are 
>>>>> susceptible to alteration and their integrity (including origin) cannot 
>>>>> be assured. Steria shall not be liable for any modification to a message, 
>>>>> or for messages falsely sent.
>>>>>
>>>>>
>>>>>
>>>> Ticket Details
>>>> ===================
>>>> Ticket ID: BEQ-669858
>>>> Department: Support THREDDS
>>>> Priority: Normal
>>>> Status: Open
>>>> This email and any attachments may contain confidential information and 
>>>> intellectual property (including copyright material). It is only for the 
>>>> use of the addressee(s) in accordance with any instructions contained 
>>>> within it. If you are not the addressee, you are prohibited from copying, 
>>>> forwarding, disclosing, saving or otherwise using it in any way. If you 
>>>> receive this email in error, please immediately advise the sender and 
>>>> delete it. Steria may monitor the content of emails within its network to 
>>>> ensure compliance with its policies and procedures. Emails are susceptible 
>>>> to alteration and their integrity (including origin) cannot be assured. 
>>>> Steria shall not be liable for any modification to a message, or for 
>>>> messages falsely sent.
>>>>
>>>>
>>>>
>>>>
>>>> Ticket Details
>>>> ===================
>>>> Ticket ID: BEQ-669858
>>>> Department: Support THREDDS
>>>> Priority: Normal
>>>> Status: Open
>>>> Link:  
>>>> https://www.unidata.ucar.edu/esupport/staff/index.php?_m=tickets&_a=viewticket&ticketid=21791
>>>
>>>
>>> Ticket Details
>>> ===================
>>> Ticket ID: BEQ-669858
>>> Department: Support THREDDS
>>> Priority: Normal
>>> Status: Open
>>>
>>>
>>>
>>> This email and any attachments may contain confidential information and 
>>> intellectual property (including copyright material). It is only for the 
>>> use of the addressee(s) in accordance with any instructions contained 
>>> within it. If you are not the addressee, you are prohibited from copying, 
>>> forwarding, disclosing, saving or otherwise using it in any way. If you 
>>> receive this email in error, please immediately advise the sender and 
>>> delete it. Steria may monitor the content of emails within its network to 
>>> ensure compliance with its policies and procedures. Emails are susceptible 
>>> to alteration and their integrity (including origin) cannot be assured. 
>>> Steria shall not be liable for any modification to a message, or for 
>>> messages falsely sent.
>>>
>>>
>>>
>> -Lansing Madry
>> Unidata
>> Boulder, Colorado> Frederic,
>>
>> I've just tried to reproduce the issue you are seeing again, and I could 
>> not.  Everything seems to work as expected, using Tomcat 7.0.27 to serve TDS 
>> 4.3.17 (current release candidate) on Windows 7.  Are you still seeing this 
>> issue?
>>
>> -Lansing
>>
>>> Dear support,
>>>
>>> I made many test case on different configurations (Windows and Linux) and i 
>>> finaly identified the strange behaviour with the "featureCollection" 
>>> dataset.
>>> Described bellow :
>>>
>>> 1 - Fresh install of tomcat7 and thredds_4.3.16 with the configuration i 
>>> use (previously sended to you) : it Works.
>>> 2 - Stop tomcat ; Restart tomcat : The GetMap failed on several date (No 
>>> data displayed in godiva client)
>>> 3 - Stop tomcat ; clear the ~tomcat7/content/thredds/cache/collection 
>>> directory (rm *); Restart tomcat7 : it Works again.
>>>
>>> I played this test case in Tomcat7/WindowsXP and Tomcat7/debian64 
>>> configuration with the same result. I hope that you will be able de 
>>> reproduce it.
>>>
>>> Best regards.
>>>
>>> Frederic
>>>
>>>
>>> ________________________________________
>>> De : Frederic BONNEAUDEAU
>>> Envoyé : samedi 6 avril 2013 08:17
>>> À : address@hidden
>>> Objet : RE:[THREDDS #BEQ-669858]: Help - GetMap request on 
>>> featureCollection dataset failed on "
>>>
>>> Thank you for the information, i will continue my investigations and keep 
>>> you informed.
>>>
>>> Best Regards,
>>>
>>> Frederic
>>> ________________________________________
>>> De : Unidata THREDDS Support [address@hidden]
>>> Envoyé : vendredi 5 avril 2013 21:44
>>> À : Frederic BONNEAUDEAU
>>> Cc : address@hidden; Frederic BONNEAUDEAU
>>> Objet : [THREDDS #BEQ-669858]: Help - GetMap request on featureCollection 
>>> dataset failed on "
>>>
>>> Frederic,
>>>
>>> I am using:
>>>
>>> Windows 7 Professional (64 bit)
>>> Apache-Tomcat 7.0.35
>>> jdk1.7.0_07
>>> jre7
>>>
>>> -Lansing
>>>
>>> On 4/4/2013 10:53 PM, Frederic BONNEAUDEAU wrote:
>>>> New Client Reply: Help - GetMap request on featureCollection dataset 
>>>> failed on "
>>>>
>>>> Hello Support,
>>>>
>>>> Thank you for your answer. It seems to be a twisted configuration issue.
>>>> Would you tell me on which OS you try to reproduce my issue (Lunix/Windows 
>>>> version, 32/64) and JDK (or OpenJDK) version used for tomcat runtime.
>>>> I suspect a JVM issue on my debian and would try with the same 
>>>> configuration you used.
>>>>
>>>> Best Regards,
>>>>
>>>>
>>>> ________________________________________
>>>> De : Unidata THREDDS Support [address@hidden]
>>>> Envoyé : mardi 2 avril 2013 21:50
>>>> À : Frederic BONNEAUDEAU
>>>> Cc : address@hidden
>>>> Objet : [THREDDS #BEQ-669858]: Help - GetMap request on featureCollection 
>>>> dataset failed on "
>>>>
>>>> Hello Frederic,
>>>>
>>>> Unfortunately, I have been unable to reproduce the error you have 
>>>> observed.  I am using your catalog (with appropriate paths) and the single 
>>>> data file you sent me.  I have viewed the variables in the file using 
>>>> Godiva2, generated animations, etc. without issue.  For the record, I am 
>>>> using apache-tomcat-7.0.27, but I also was able to use 
>>>> apache-tomcat-6.0.35 without issue .
>>>>
>>>> If you can provide any additional information about the conditions 
>>>> surrounding the error, we could try again to see what you are seeing.
>>>>
>>>> Regards,
>>>>     Lansing Madry
>>>>     Unidata
>>>>     Boulder, Colorado
>>>>
>>>>> Good Morning Support,
>>>>>
>>>>> Did you succeed to reproduce the issue i logged, or do you miss some 
>>>>> extra information ?
>>>>>
>>>>> Regards,
>>>>>
>>>>> Frederic.
>>>>>
>>>>> ________________________________________
>>>>> De : Frederic BONNEAUDEAU
>>>>> Envoyé : samedi 23 mars 2013 09:56
>>>>> À : address@hidden
>>>>> Objet : RE:[THREDDS #BEQ-669858]: Help - GetMap request on 
>>>>> featureCollection dataset failed on "
>>>>>
>>>>> Good Morning Support,
>>>>>
>>>>> Thank you for your quick answer.
>>>>>
>>>>> To anwser your question, there was only one file in the collection for 
>>>>> the test case i ran (the file i send).
>>>>>
>>>>> As i was getting troubles, i have reduced the complexity of my test case 
>>>>> by including only one file in the collection (that has produced the same 
>>>>> issue "Invalid Range exception").
>>>>>
>>>>> My test case Walkthrough :
>>>>> 1 - Stop tomcat6
>>>>> 2 - Update the catalog.xml file to keep only one "featureCollection" in 
>>>>> configuration
>>>>> 3 - Copy only one file in the collection directory
>>>>> 4 - Remove all log files
>>>>> 5 - Start tomcat6
>>>>> 6 - http://localhost:8080/thredds
>>>>> 7 - Click on "Best Tile series"
>>>>> 8 - Check the dataset with godiva2
>>>>> 9 - Notice & record the issue.
>>>>>
>>>>>
>>>>> May it can help.
>>>>> Let me know if you need more information.
>>>>>
>>>>> Regards,
>>>>>
>>>>>
>>>>>
>>>>> ________________________________________
>>>>> De : Unidata THREDDS Support [address@hidden]
>>>>> Envoyé : vendredi 22 mars 2013 17:50
>>>>> À : Frederic BONNEAUDEAU
>>>>> Cc : address@hidden
>>>>> Objet : [THREDDS #BEQ-669858]: Help - GetMap request on featureCollection 
>>>>> dataset failed on "
>>>>>
>>>>> Good Morning Frederic,
>>>>>
>>>>> Thank you for packaging all of your log files so completely for us.  We 
>>>>> would like to trck down the bug you are seeing, which may involve WMS 
>>>>> code.  In order for us to track it down, we need more of the files in the 
>>>>> collection, of which you sent us one.  How large is the collection?  It 
>>>>> would be helpful if you could tar them up and send them to us.
>>>>>
>>>>> Regards,
>>>>> Lansing Madry
>>>>> Unidata
>>>>> Boulder, Colorado
>>>>>
>>>>>> Full Name: frederic bonneaudeau
>>>>>> Email Address: address@hidden
>>>>>> Organization: Steria
>>>>>> Package Version: 4.3.16
>>>>>> Operating System: Debian 3.2.0-2-amd64
>>>>>> Hardware:
>>>>>> Description of problem: Hi,
>>>>>>
>>>>>> I get some troubles trying to use the "featureCollection" dataset feature
>>>>>> of thredds server.
>>>>>>
>>>>>> GetMap request failed for most of the "forcast_time" requested, throwing 
>>>>>> a
>>>>>> "ucar.ma2.InvalidRangeException :  Illegal Range for dimension 0: last
>>>>>> requested 10 > max 8".
>>>>>>
>>>>>> The issue occurs for all datasetTypes except "Files" datasetType, even
>>>>>> if i put only one file in the collection.
>>>>>>
>>>>>> Can i get a little help (logs, conf and datas in attachment
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>> Ticket Details
>>>>> ===================
>>>>> Ticket ID: BEQ-669858
>>>>> Department: Support THREDDS
>>>>> Priority: Normal
>>>>> Status: Open
>>>>> This email and any attachments may contain confidential information and 
>>>>> intellectual property (including copyright material). It is only for the 
>>>>> use of the addressee(s) in accordance with any instructions contained 
>>>>> within it. If you are not the addressee, you are prohibited from copying, 
>>>>> forwarding, disclosing, saving or otherwise using it in any way. If you 
>>>>> receive this email in error, please immediately advise the sender and 
>>>>> delete it. Steria may monitor the content of emails within its network to 
>>>>> ensure compliance with its policies and procedures. Emails are 
>>>>> susceptible to alteration and their integrity (including origin) cannot 
>>>>> be assured. Steria shall not be liable for any modification to a message, 
>>>>> or for messages falsely sent.
>>>>>
>>>>>
>>>>>
>>>> Ticket Details
>>>> ===================
>>>> Ticket ID: BEQ-669858
>>>> Department: Support THREDDS
>>>> Priority: Normal
>>>> Status: Open
>>>> This email and any attachments may contain confidential information and 
>>>> intellectual property (including copyright material). It is only for the 
>>>> use of the addressee(s) in accordance with any instructions contained 
>>>> within it. If you are not the addressee, you are prohibited from copying, 
>>>> forwarding, disclosing, saving or otherwise using it in any way. If you 
>>>> receive this email in error, please immediately advise the sender and 
>>>> delete it. Steria may monitor the content of emails within its network to 
>>>> ensure compliance with its policies and procedures. Emails are susceptible 
>>>> to alteration and their integrity (including origin) cannot be assured. 
>>>> Steria shall not be liable for any modification to a message, or for 
>>>> messages falsely sent.
>>>>
>>>>
>>>>
>>>>
>>>> Ticket Details
>>>> ===================
>>>> Ticket ID: BEQ-669858
>>>> Department: Support THREDDS
>>>> Priority: Normal
>>>> Status: Open
>>>> Link:  
>>>> https://www.unidata.ucar.edu/esupport/staff/index.php?_m=tickets&_a=viewticket&ticketid=21791
>>>
>>>
>>> Ticket Details
>>> ===================
>>> Ticket ID: BEQ-669858
>>> Department: Support THREDDS
>>> Priority: Normal
>>> Status: Open
>>>
>>>
>>>
>>> This email and any attachments may contain confidential information and 
>>> intellectual property (including copyright material). It is only for the 
>>> use of the addressee(s) in accordance with any instructions contained 
>>> within it. If you are not the addressee, you are prohibited from copying, 
>>> forwarding, disclosing, saving or otherwise using it in any way. If you 
>>> receive this email in error, please immediately advise the sender and 
>>> delete it. Steria may monitor the content of emails within its network to 
>>> ensure compliance with its policies and procedures. Emails are susceptible 
>>> to alteration and their integrity (including origin) cannot be assured. 
>>> Steria shall not be liable for any modification to a message, or for 
>>> messages falsely sent.
>>>
>>>
>>>
>> -Lansing Madry
>> Unidata
>> Boulder, Colorado
>
> Ticket Details
> ===================
> Ticket ID: BEQ-669858
> Department: Support THREDDS
> Priority: Critical
> Status: Closed
> Link:  
> https://www.unidata.ucar.edu/esupport/staff/index.php?_m=tickets&_a=viewticket&ticketid=21791



Ticket Details
===================
Ticket ID: BEQ-669858
Department: Support THREDDS
Priority: Critical
Status: Closed