Service Update: Issues with Unidata's Motherlode Server

Unidata's Motherlode demonstration server is currently in service. The machine was adversely affected by a power problem that necessitated the replacement of its power controller.

While Motherlode has been back in service since Saturday, we are still diagnosing some remaining issues that appear to have resulted from the original hardware problem. As a result, we are not yet ready to give the server a clean bill of health, and advise the community that the machine may experience additional down-time in the coming days.

We regret any inconvenience caused by interruptions in access to the demonstration server. Thank you for your patience while we finish resolving the hardware issues.

Previously reported:

Shortly before 8 pm MDT on April 4, Unidata's Motherlode demonstration server experienced a hardware problem and stopped responding. Persistent problems have thus far prevented the machine from being returned to service.

Unidata understands that community members routinely access a variety of services provided by the Motherlode server, and Program Center staff are working to provide alternatives. Users are advised to use the services Motherlode provies (such as the THREDDS Data Server via thredds.ucar.edu and the ADDE via adde.ucar.edu) on other “Motherlode-class” machines operating in the Unidata community. Options include:

  • atm.ucar.edu
  • idd.ssec.wisc.edu
  • lead.unidata.ucar.edu
  • weather.rsmas.miami.edu

Program center staff will provide updates via the relevant community e-mail lists and this forum as information becomes available. We apologies for the inconvenience this outage may be causing.

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