2011 Unidata NetCDF Workshop > Overview of netCDF
3.7 Getting Support
If you have netCDF questions, here's how to find answers.
- Search the online documentation.
- Check the netCDF FAQ
-
From the netCDF home page, search or browse the archive of
previous support answers or the netcdfgroup mailing
list.
-
Send your question to the appropriate Unidata
support email address:
support-netcdf@unidata.ucar.edu
support-netcdf-java@unidata.ucar.edu
support-netcdf-perl@unidata.ucar.edu
-
Join the
netcdfgroup@unidata.ucar.edu
mailing list and ask your question there.
Notes about support
-
At Unidata all support is handled by the developers, so sometimes
you will get brief or delayed answers.
-
Much netCDF support is about installing on
new combinations of platforms, compilers, and settings. The
configure and build system occasionally fails. If we don't have the
platform or compiler required to reproduce the problem, we may not
be able to provide much help.
2011 Unidata NetCDF Workshop > Overview of netCDF
