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Re: NOAA port Datoo failure

Robert,

I resending this message in case you didn't get it the first time, since I
heard that you had a breakin on some systems.  I think a good starting
point would be to install the latest SDI s/w.  I will put it on a ftp dir
only for a short period of time because it's not public s/w.  So I need
a note saying that you are ready to receive the s/w.

After talking to our system admin, we feel that their might be a h/w
problem on the machine since you said that the machine hangs ( os hang )
and that you need to do a hard reboot.  SA wants to login into the machine
to check for problems and also to set up the machine so the next time it
hangs he can extract some information about problem.  

If you change the slot that the SDI card was in, the system needs to be
rebooted with "boot -r" so it can check the card configurations. 

None of the other ingest system demonstrate the hang symptoms.  Has any
machine configuration changes taken place around the time the system
started to hang?  

Anything else you can think of about this problem would be helpful.

Robb...


On Fri, 9 Feb 2001, Robb Kambic wrote:

> Robert,
> 
> There is a new version of the  NOAAport ingest s/w that came out last
> week, I haven't obtained it. I plan on getting it Mon and installing it
> Tues.  I'll let you know when the s/w is ready for you to download.
> Hopefully this will help some of your problems.  If it doesn't then I will
> take another look at your machine, so far none of the other ingest sites
> are having this problem.
> 
> Robb...
> 
> 
> 
> On Fri, 9 Feb 2001, Robert Leche wrote:
> 
> > Hello Robb,
> > For weeks now, I have looked for an appropriate time to troubleshoot the
> > Ingestion lockup problem that happens every 4~5 days on
> > Datoo.srcc.lsu.edu. This problem when it occurs requires a reboot  of
> > the computer. Killing the ingcntl and ldm processes do not cause a
> > successful ldm process to restart. We have an opportunity to
> > troubleshoot Datoo this morning. The NOAAport stopped , just after
> > midnight. Opportunity awaits us!
> > 
> > I have three files attached to this email:
> > 1) a text file that has the results  top command and the NOAA port
> > console messages.
> > 2) ldm logs tarred up.
> > 3) Results of the ps command.
> > 
> > I will leave Datoo in it's present condition until 3:00pm cdt or until I
> > hear from you. After 3:00 PM I will reboot Datoo and return it to
> > service.
> > 
> > 
> > Many Thanks,
> > 
> > Bob
> > address@hidden
> > 225-578-5023
> > 
> > 
> 
> ===============================================================================
> Robb Kambic                              Unidata Program Center
> Software Engineer III                    Univ. Corp for Atmospheric Research
> address@hidden                   WWW: http://www.unidata.ucar.edu/
> ===============================================================================
> 
> 

===============================================================================
Robb Kambic                                Unidata Program Center
Software Engineer III                      Univ. Corp for Atmospheric Research
address@hidden             WWW: http://www.unidata.ucar.edu/
===============================================================================