• Search the online documentation.
• Check the netCDF FAQ
• From the netCDF home page, search or browse the archive of previous support answers or the netcdfgroup mailing list.
• Send your question to the appropriate Unidata support email address:
  support-netcdf@unidata.ucar.edu
support-netcdf-java@unidata.ucar.edu
support-netcdf-perl@unidata.ucar.edu
• Join the netcdfgroup@unidata.ucar.edu mailing list and ask your question there.

• At Unidata all support is handled by the developers, so sometimes you will get brief or delayed answers.
• Much netCDF support is about installing on new combinations of platforms, compilers, and settings. The configure and build system occasionally fails. If we don't have the platform or compiler required to reproduce the problem, we may not be able to provide much help.

2008 Unidata NetCDF Workshop for Developers and Data Providers > Overview of netCDF