Unidata Fall 2010 Metrics Data: Support

Support data: Oct 1 2009 to Sep 30 2010

Support replies listed by department minded from the support database. Support-related replies handled outside of eSupport are not included in this data.

Things to note about a reply:

  • A 'reply' is a message sent by a Unidata staff member to the user(s) in response to a question asked.
  • A single ticket in eSupport can have one or more replies.
  • A single reply may be sent to more than one user (e.g., someone is CCed, etc.).
  • One or more institutions, countries/states, affiliation types may be represented by a single reply since the reply can be sent to more than one user.
Support Department # of Replies Demographics Lists of Sites Drilldown Maps
Level II Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support CONDUIT Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support Datastream Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support Egrants Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support Eletter Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support GEMPAK Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support IDD Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support IDD Antarctica Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support IDD Brasil Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support IDD TIGGE Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support IDV Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support LDM Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support LEAD Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support LibCF Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support McIDAS Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support McV Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support Miscellaneous Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support NOAAPORT Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support Outreach Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support Platforms Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support Plaza Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support RAMADDA Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support THREDDS Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support UDUNITS Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support Workshop Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support eSupport Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support ldm-mcidas Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support netCDF Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support netCDF Decoders Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support netCDF Java Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
Support netCDF Perl Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state
All Packages Total per year Per month Affiliation types Countries US vs non-US EDU vs non-EDU Core vs non-core List of core sites List of non-core sites List of known sites (core & non-core) EDUs per country EDUs per US state

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