That’s a great point, Ryan. While we were getting some text products during the
outage, I just noticed that now. Hopefully, they can get this solved quickly.
Gilbert Sebenste
Meteorology Support Analyst
[cid:image001.png@01D9D04F.AC3B6DF0]
From: Ryan Hickman <ryan@xxxxxxxxxxxxxxxx>
Sent: Wednesday, August 16, 2023 2:30 PM
To: Sebenste, Gilbert <sebensteg@xxxxxxx>
Cc: ldm-users@xxxxxxxxxxxxxxxx; NOAAPORT <noaaport@xxxxxxxxxxxxxxxx>
Subject: [External] Re: [ldm-users] Numerous NOAAport/SBN outages over the last
3 days
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The switch to ANCF happened a week ago and there's been numerous issues since
then.
It's worth noting that EMWIN and NWWS-OI did not receive the Admin Notice
messages this morning. It's possible more text products were missed during
these outages.
On Wed, Aug 16, 2023 at 1:07 PM Sebenste, Gilbert
<sebensteg@xxxxxxx<mailto:sebensteg@xxxxxxx>> wrote:
Good afternoon everyone,
I have to admit, I’m really tired today. Whenever NOAAport goes down, my phone
blows me out of bed to let me know something is wrong. But on Monday, NOAAport
had an outage at 5:30 AM CT. Then another at 8:30 AM, another at 10:45 AM. Each
lasted roughly 15 minutes.
Yesterday and today, I was blown out of bed at 6:30 AM CT, and then numerous
outages followed. Our EMWIN script kept text on the air during those outages
here at the College of DuPage, and then we had several this morning. Finally,
NCF had enough.
277
NOUS72 KNCF 161325
ADMNCF
Please pass to the MIC/HIC, SOO, ESA, ITO AND AFP:
SUBJECT: AWIPS Network Interruptions
WHAT: The ANCF has experienced sporadic network
outages across the ANCF/HMGS and CNCF/BMGS
systems. This issue is being investigated.
TICKET NUMBERS: NCO INC0425533/NCF INCA00000374115
NCF
And then a few hours later:
NOUS72 KNCF 161644
ADMNCF
Please pass to the MIC/HIC, SOO, ESA, ITO AND AFP:
On Wednesday, August 16, 2023 the NCF will be
switching its Server Operations from the Primary
AWIPS NCF (ANCF) in College Park, MD to the
Backup AWIPS NCF (CNCF) in Fairmont, WV. The
switch transition will take place as follows:
1715 UTC - ITO switch to CNCF
1715 UTC - REMEDY switch to CNCF
1715 UTC - SBN switch to BMGS
1725 UTC - MHS switch to CNCF
1735 UTC - DSUPS switch to CNCF
1735 UTC - COLLABORATION switch to CNCF
1735 UTC - DATA DELIVERY switch to CNCF
The switch will not be done on a critical weather
day, or if there are other significant operational
issues warranting postponement.
All ANCF message distribution (MHS) will be
repointed to the CNCF. The switch will take about
20 minutes. Data will queue while the switch is in
progress and will be sent once the switch is
complete. This will affect data originating at NWS
field offices and National Centers on the AWIPS
network including radar data.
Any questions or issues should be addressed to the
AWIPS/NCF helpdesk at 888-808-8624.
NCF
I’ve been noticing these outages, and since they switched to the backup
link/CNCF, things have been good. Hopefully they can fix whatever is going
down. I need the sleep!
Gilbert Sebenste
Meteorology Support Analyst
[cid:image001.png@01D9D04F.AC3B6DF0]
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