Re: [ldm-users] [noaaport] [External] Re: NOAAport satellite image tiles corrupted from 19:50Z - 22:30Z

  • To: Matthew Foster - NOAA Federal <matthew.foster@xxxxxxxx>, "ldm-users@xxxxxxxxxxxxxxxx" <ldm-users@xxxxxxxxxxxxxxxx>
  • Subject: Re: [ldm-users] [noaaport] [External] Re: NOAAport satellite image tiles corrupted from 19:50Z - 22:30Z
  • From: "Sebenste, Gilbert" <sebensteg@xxxxxxx>
  • Date: Wed, 9 Oct 2024 20:26:25 +0000
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Great. Thanks, Matt!

Gilbert Sebenste
Meteorology Support Analyst

[cid:image001.png@01DB1A5F.99CA0310]

From: noaaport <noaaport-bounces@xxxxxxxxxxxxxxxx> On Behalf Of Matthew Foster 
- NOAA Federal via noaaport
Sent: Wednesday, October 9, 2024 1:32 PM
To: ldm-users@xxxxxxxxxxxxxxxx
Cc: NOAAPORT <noaaport@xxxxxxxxxxxxxxxx>
Subject: Re: [noaaport] [External] Re: [ldm-users] NOAAport satellite image 
tiles corrupted from 19:50Z - 22:30Z

I just learned that this is a known issue specifically with Band 10. NESDIS has 
been tracking this for about the past week and is working on it.


On Wed, Oct 9, 2024 at 11:05 AM Sebenste, Gilbert 
<sebensteg@xxxxxxx<mailto:sebensteg@xxxxxxx>> wrote:
I just pinged NOAA’s NESDIS satellite folks about this. I’ll let you all know 
what I hear back.

Gilbert Sebenste
Meteorology Support Analyst
[cid:image001.png@01DB1A5F.99CA0310]

From: ldm-users 
<ldm-users-bounces@xxxxxxxxxxxxxxxx<mailto:ldm-users-bounces@xxxxxxxxxxxxxxxx>> 
On Behalf Of Matthew Foster - NOAA Federal via ldm-users
Sent: Wednesday, October 9, 2024 10:16 AM
To: ldm-users@xxxxxxxxxxxxxxxx<mailto:ldm-users@xxxxxxxxxxxxxxxx>
Cc: NOAAPORT <noaaport@xxxxxxxxxxxxxxxx<mailto:noaaport@xxxxxxxxxxxxxxxx>>
Subject: [External] Re: [ldm-users] NOAAport satellite image tiles corrupted 
from 19:50Z - 22:30Z

CAUTION: This email originated from outside of COD’s system. Do not click 
links, open attachments, or respond with sensitive information unless you 
recognize the sender and know the content is safe.

I've been seeing missing tiles in our feed the last few days on both our cloud 
system (IDD feed) and on our direct NOAAPORT feed.

For example, east CONUS, band 10 at 1021Z this morning (10/09) was missing 
tiles PAB and PAM on both systems. 0946Z also dropped a tile in band 10.

Is this perhaps continued fallout from the problem Gilbert mentioned or 
something different?


On Tue, Oct 1, 2024 at 9:06 PM Sebenste, Gilbert 
<sebensteg@xxxxxxx<mailto:sebensteg@xxxxxxx>> wrote:
Good evening everyone,

NOAA was fixing a problem where occasionally duplicate satellite  images were 
being sent. In that process, they accidentally killed some navigation in the 
image tiles that caused our satellite server to hang. This stopped all imagery 
from being processed from the NOTHER feed. It took a reboot of the server, 
after NOAA fixed their issue at 22:30Z, to clear hung processes and get our 
imagery to work again.

If you are having an issue with your website or local images, that may have 
been the cause. Just FYI.

Gilbert Sebenste
Meteorology Support Analyst
[cid:image001.png@01DB1A5F.99CA0310]

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--
Matt Foster, Science & Operations Officer
NWS Operations Proving Ground
Google Voice: (816) 514-2977
https://weather.gov/opg
Follow us on Twitter @nwsopg


--
Matt Foster, Science & Operations Officer
NWS Operations Proving Ground
Google Voice: (816) 514-2977
https://weather.gov/opg
Follow us on Twitter @nwsopg

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