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[noaaport] New Novra S75+ critical firmware update available

Hello all,

There is a major, repeat, MAJOR firmware update for the Novra
S75+ that was released 11 days ago. This firmware fix solves two serious problems that rejects many packets unnecessarily, AND reduces reception quality significantly, despite what is being shown. I reported the reception problem to Novra after the following incident occurred.
I have a 3.7 meter dish 60 miles west of Chicago, using a Norsat 3120 LNB 
(reference/broadcast quality). I was losing anywhere from 50 to 400 
packets per day. VBER was zero; signal strength, a solid 79; clock 
offset, 28-ish. I'm happy.
Then I put on a snow cover on the dish this past fall. Right away, there 
was a reception issue. I was losing thousands, up to 10,000 packets per 
day, with reception of packets somewhere between 97% and 99%. I really wanted
99.99999% reception like I pretty much had before. I was disappointed, to 
say the least, even though the snow cover did the job.
I have been pondering what to do about it over the last month. Repointing 
the dish at least 4 times did nothing; got strong signal, but was still 
losing 20 packets or more every 30 seconds. Engineers told me dish covers 
typically cause .5 dB or less signal loss, so I was perplexed, especially 
since the signal strength was still saying I was good, but I now noticed 
during heavy transmission periods, the VBER would drop down to
1 x 10 ^ -6, or even less. I reported this to Novra; they said they would 
look into it, but hadn't heard of any issues.
Then Jose Nieves on the Yahoo! NOAAport User Group last week wrote that 
Novra put out a new firmware version for the Novra S75+. He stated that 
this included major fixes for reception and packet decoding issues. He put 
out, with Novra's permission, the firmware update on his site at 
http://www.noaaport.net (look under "software"), and I grabbed it. Then, 
still having the FTP password to Novra's site, I grabbed the latest GUI 
from them...and this morning, headed to my satellite dish and receiver.
I had flashed the firmware from version 4, revision 6 to version 4, 
revision 10 this fall, with no help in signal or reduction in packet
loss noted. Today, I flashed it to version 4, revision 13, dated January 
8, 2010 at 16:30Z, or 10:30 AM Central U.S. time.
Over the last 9.5 hours since I flashed the firmware, I have lost a grand 
total of *four* packets. I don't think I have ever lost that few in a 
near 10 hour period. Signal strength is still 79; VBER is still zero; 
clock offset, 30 as I type this. We have 30 MPH west winds and horizontal 
snow right now, and yet everything is coming in fine. Comparing my 
reception to UNIDATA's older S75 receiver, I am now right in line with 
them, and maybe a hair ahead with their 3.8 meter dish:
http://www.unidata.ucar.edu/cgi-bin/rtstats/iddstats_vol_nc?NEXRAD3+burns.unidata.ucar.edu

http://www.unidata.ucar.edu/cgi-bin/rtstats/iddstats_vol_nc?NEXRAD3+noaaport.admin.niu.edu

If you hit the site quick enough, you'll see where I flashed the firmware by the product number received bump around 17Z.
So, if you own a Novra S75+ receiver, I *very strongly* recommend you get 
this update from support@xxxxxxxxx, or download the tool to do this,
available at Jose's website, at:

http://www.noaaport.net/software/novra-s75plus-firmware/

I used the GUI instead of the simple tool included in that zip file; Jose used the provided tool in the zip file with no trouble. Either way, this will ensure you have the best possible reception from your Novra S75+. As for the Novra S75...I do not know if a firmware update was issued for that device; you may want to check with Novra support.
*******************************************************************************
Gilbert Sebenste                                                     ********
(My opinions only!)                                                  ******
Staff Meteorologist, Northern Illinois University                      ****
E-mail: sebenste@xxxxxxxxxxxxxxxxxxxxx                                  ***
web: http://weather.admin.niu.edu                                      **
*******************************************************************************



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