Hi Tom and others...
Have some new info.
There is no firewall to speak of. And no selinux.
We tried the windows software and still cannot gain access.
We have a hot spare and plugged that in temporarily. We CAN access that
now via all methods (S75_TEST and windows software)...but the other box
we still cannot get into.
> I am not sure I know what you mean by "other access points".
>
By this I meant if I have 2 sessions open and have one running
S75_TEST....then try to run S75_TEST on the 2nd terminal the program
reports 0 Devices ... stupid possibility, just wanted to make note that
I've tried to think of everything.
So at this point we're thinking a surge of some type??? And we're trying
to find a way to reset to factory defaults. Any other ideas in the
meantime?
>
> re:
> >I have a curious problem so I hope someone can help here. It seems we're
> >lost access to our Novra boxes and we've done just about all we can
> >think of. By losing access I mean we cannot query the box (S75_TEST).
> >Adding to the mystery...we are still receiving data, we just can't
> >access the Novra...
> >
> >By not access I mean S75_TEST shows "Found 0 Device(s)"
>
> My observation is that this typically happens when one inadvertantly
> changes the firewall rules for the Ethernet port to which the S75 is
> connected... the flow of data on this interface needs to be completely
> open.
>
> re:
> >So...here's what it's _NOT_:
> >
> >1) There are no other access points left open. I am aware if there is on
> >open access point to the novra, a second will come up with 0 Devices
> >found..
>
> I am not sure I know what you mean by "other access points".
>
> re:
> >2) We have rebooted the machine.
> >3) We have rebooted the Novra.
> >
> >TCPDUMP shows a broadcast of 10.0.9.52...however the last service we
> >performed on the device we had setup the Receiver IP with
> >192.168.1.10...
>
> The fact that you see packets coming from the S75 when using TCPDUMP
> but not when running S75_TEST reinforces my conjecture that you (or
> someone else) changed the firewall setup for the Ethernet port to
> which the Novra is connected. As a quick test, turn your firewall
> off and see if S75_TEST once again sees the Novra.
>
> re:
> >4) We changed the interface of our host to 10.0.9.55 in the attempt to
> >gain access after seeing this...but that failed as well AND we stopped
> >receiving the data stream. Changing the interface back to a 192.168
> >restored access to the data stream, but it still shows "0 Device(s)
> >Found".
>
> You should leave the interface the way it was previously.
>
> re:
> >So, I'm out of ideas at this point. Can anyone give a new idea for me to
> >try out?
>
> See above.
>
> Cheers,
>
> Tom
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