[noaaport] GOES-16 missing tiles, and packets arriving out of sequence

• To: NOAAPORT <noaaport@xxxxxxxxxxxxxxxx>, Pete Pokrandt via ldm-users <ldm-users@xxxxxxxxxxxxxxxx>
• Subject: [noaaport] GOES-16 missing tiles, and packets arriving out of sequence
• From: "Sebenste, Gilbert" <sebensteg@xxxxxxx>
• Date: Mon, 9 Dec 2024 22:10:55 +0000
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Good day everyone,

I am going to try to kill two birds with one stone here.

1. The GOES-16 missing tiles issue has been resolved when SBN/NOAAport is 
sending their uplink via the ANCF and primary uplink. This problem was due to 
multiple
issues, but they have gotten them taken care of on the NESDIS side of things. 
They had a nagging problem with channel 10, but that has been resolved (they 
had an issue at 14:10 with
a missing tile this morning, but NOAAport was down for 5 minutes while they 
made expected changes to the SBN this morning, and all channels had a glitch at 
that time).

2. Additionally, the out-of-sequence packet issue when they are on the ANCF has 
been resolved, and was determined to be an NCF issue.

But...

When they are on the BNCF, and transmitting from their alternate uplink site, 
they still experience out-of-sequence packets, numerous missing products
that have to be resent (we see a LOT of duplicate products here at COD when 
they are on the BNCF), missing satellite tiles...and even missing satellite 
images.

NCF is aware of the situation. Last week they switched to the BNCF for 3 hours, 
and the problems were still there, so they switched back to the primary. They 
are working on it.

Gilbert Sebenste
Meteorology Support Analyst

[cid:image001.png@01DB4A51.BF35C4A0]

• Follow-Ups:
  • Re: [noaaport] [ldm-users] GOES-16 missing tiles, and packets arriving out of sequence
    • From: Gilbert Sebenste