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PUBLIC INFORMATION STATEMENT...AMENDED NATIONAL WEATHER SERVICE HEADQUARTERS WASHINGTON DC 1145 AM EST TUE AUG 19 2008 TO: SUBSCRIBERS:-FAMILY OF SERVICES -NOAA WEATHER WIRE SERVICE
-EMERGENCY MANAGERS WEATHER INFORMATION NETWORK OTHER NWS PARTNERS...USERS AND EMPLOYEES FROM: LARRY WENZEL NWS NATIONAL HYDROLOGIC OUTREACH PROGRAM MANAGER SUBJECT: AMENDED...SURVEY OF USERS OF NATIONAL WEATHER SERVICE HYDROLOGIC PRODUCTS AND SERVICES THE NATIONAL WEATHER SERVICE CUSTOMER SATISFACTION SURVEY HAS BEEN DELAYED PENDING APPROVAL FROM THE OFFICE OF MANAGEMENT AND BUDGET. WE ASK USERS TO RETURN TO COMPLETE THE SURVEY AFTER SEPTEMBER 2. WE SINCERELY APOLOGIZE FOR ANY INCONVENIENCE THIS MAY HAVE CAUSED. THE REMAINDER OF THE ORIGINAL NOTICE FOLLOWS: THE NATIONAL OCEANIC AND ATMOSPHERIC ADMINISTRATION/S /NOAA/ NATIONAL WEATHER SERVICE /NWS/ IS INVITING PARTNERS AND OTHER USERS TO PARTICIPATE IN A SURVEY ON ITS HYDROLOGIC PRODUCTS AND SERVICES. THE NWS IS COMMITTED TO SERVING THE NEEDS OF ALL USERS. RESEARCH IS BEING UNDERTAKEN TO DETERMINE USER SATISFACTION LEVELS AND THE NWS WOULD APPRECIATE YOUR FEEDBACK. THE PURPOSE OF THIS RESEARCH...CONDUCTED AS PART OF THE FEDERAL GOVERNMENT/S AMERICAN CUSTOMER SATISFACTION INDEX...IS TO HELP THE NWS IMPROVE ITS FLOOD AND WATER FORECAST SERVICES FOR YOU AND OTHERS LIKE YOU. NWS FLOOD AND WATER FORECAST SERVICES ENCOMPASSES FLASH FLOOD AND RIVER FLOOD WARNINGS...WATCHES AND STATEMENTS...RECREATIONAL AND WATER SUPPLY FORECASTS...AND INTERNET SERVICES SUCH AS HYDROGRAPHS...ANALYSES OF PAST PRECIPITATION...AND HISTORICAL RIVER LEVEL INFORMATION. ALL ANSWERS ARE VOLUNTARY...BUT YOUR OPINIONS ARE VERY IMPORTANT FOR THIS RESEARCH. YOUR RESPONSES WILL BE HELD COMPLETELY CONFIDENTIAL...AND YOU WILL NEVER BE IDENTIFIED BY NAME. CFI GROUP...A THIRD PARTY RESEARCH AND CONSULTINGFIRM...IS ADMINISTERING THIS SURVEY VIA A SECURE SERVER. THE TIME REQUIRED TO COMPLETE THIS SURVEY WILL BE DEPENDENT
ON HOW CERTAIN QUESTIONS ARE ANSWERED...BUT IT WILL LIKELY TAKE ABOUT 20 MINUTES. THIS SURVEY IS AUTHORIZED BY OFFICE OF MANAGEMENT AND BUDGET CONTROL NO. 1505-0191. STARTING TUESDAY SEPTEMBER 2...THE SURVEY CAN BE FOUND AT /USE LOWER CASE LETTERS/: HTTP://WWW.CFIGROUP.NET/NWSHYDROSURVEY2008 THE SURVEY WILL REMAIN ONLINE FOR 3 TO 4 WEEKS...THE EXACT ENDING DATE TO BE DETERMINED BY WEATHER EVENTS. RESULTS OF THE SURVEY WILL BE MADE AVAILABLE IN EARLY NOVEMBER AT THE NWS HYDROLOGIC SERVICES WEB SITE /USE LOWER CASE LETTERS/: HTTP://WWW.WEATHER.GOV/OS/WATER/INDEX.SHTML FOR MORE INFORMATION...PLEASE CONTACT: LARRY WENZEL NATIONAL HYDROLOGIC OUTREACH PROGRAM LEADER NATIONAL WEATHER SERVICE OFFICE OF CLIMATE...WATER AND WEATHER SERVICES HYDROLOGIC SERVICES DIVISION 1325 EAST-WEST HIGHWAY SSMC2 13415 SILVER SPRING MD 20910 EMAIL LARRY.WENZEL@xxxxxxxx $$ NNNN
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