All, We are still having problems. If your password expires we will need to reset it for you. To reset a password please call me at 303-497-6031 or Tom Kent at 303-497-7004. We can not send passwords in emails, but we can leave them on secure voice mail. If you have a public account you can use the anonymous access as a work around. It accesses the same data. - Ftp access: username: anonymous pw: valid-email-address - Public anonymous Web file download location: GSD/ESRL: https://madis-data.noaa.gov/madisPublic1/data/ NWS: https://madis-data.nws.noaa.gov/madisPublic1/data/ Public anonymous Text/XML interface: GSD/ESRL: https://madis-data.noaa.gov/public/sfcdumpguest.html NWS: https://madis-data.nws.noaa.gov/public/sfcdumpguest.html We are sorry for the inconvenience. -- Leon Benjamin