The National Weather Service/National Centers for
Environmental Prediction is looking to hire an IT Specialist
to work in the in the ASOS Operations and Monitoring Center.
The position is for a Tier I help desk staff member. AOMC
staff members monitor for alerts and open trouble tickets
accordingly. They remotely dial out to systems and do
limited troubleshooting and repair. If they can not repair
issues, they dispatch technicians to the site to for
troubleshooting. They take phone calls, open trouble
tickets, document all items in the TT and escalate as
needed. No programming, system
administration or network configuration will be done by this
employee.
[
Read More]